Contact Us

Need help now? Call our hotline at 1-800-SAY-TEEN or text TEENHELP to 855-11. If your life is in danger, if you are unsafe, or if this is an emergency, please call 911.

For all non-emergency inquiries, please use the form below.

Contact Second Story

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Quick Links

Frequently Asked Questions

How do I donate items?

To learn more about donating items, please visit our In-Kind Giving page.

How do I volunteer?

There are many ways to volunteer with Second Story. Volunteers working with youth must go through a background check and attend an Open Door Tour. Contact us with questions or learn more about volunteering.

Can I make a monetary donation today?

We are thankful for all of our supporters who contribute funds to help us serve young people. Learn more about giving funds.

How do I find a staff member?

Our leadership staff are listed on our website. To find a staff member who is not on our site, please call 703.506.9191.

Need Help?

If you need help right away, our 24/7 hotline provides support and referrals to services in the Washington DC metro area.
Call 1-800-SAY-TEEN or text “TEENHELP” to 855-11

Your Impact

We make every dollar count. The direct support of young people, their families and their communities, is our first priority. Here are examples of how your donation may be used.

$20,000

  • Three high school students experiencing homelessness receive a full year of rental assistance and support services so they can remain in school and graduate with their class.

$1,000

  • One teenager receives a safe haven, warm bed, food, and round-the-clock support for five nights at Second Story for Teens in Crisis, or
  • Eight months of therapy for a young woman in the Second Story for Young Mothers program.

$500

  • One teen receives daily counseling during a three-week stay at Second Story for Teens in Crisis, or
  • Twenty counseling sessions for the children and teens who are at-risk and participating in our after-school programs.

$100

  • Three teens receive a therapy session at Second Story for Teens in Crisis, or
  • Two weeks of food for a young mother and her child at Second Story for Young Mothers.

Thank you for your support!