Donation Refund Policy

If you made an error in your donation or you change your mind about your donation, we will honor your request for a refund if your request is made within seven days of the date of your donation. All donations are final after seven days.

To request a refund, please complete the form below. Refunds are processed and returned using the original method of payment unless you paid in cash, in which case your donation will be refunded via check. If you made your donation by credit card, your refund will be credited to the same credit card.

We regret that we are unable to return or repay in-kind donations, including gift and prepaid cards.

Donation Refund Request

Your Name(Required)

First Last

The name you enter here must be the same as the name associated with your donation.

Date of Donation(Required)

Must be no more than 7 days from today's date.

Amount of Your Donation(Required)

Please include the total amount of your donation. If you're requesting a donation of less than the full amount of your donation, please indicate the amount you want refunded in the "Other Information or Comments" field below.

Phone(Required)

Email(Required)

How Did You Make This Donation?(Required)

Via the Second Story Website

Cash

Check (Receipt Required)

Credit Card or PayPal

Via Another Website or Third Party

Other (please specify)

This information helps us process your request faster.

Other Information and Comments

Name

This field is for validation purposes and should be left unchanged.

Donation Refund Policy

Donation Refund Request

Subscribe to Our Newsletter